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Privacy Policy for Smart Vending Machines

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1. Information We Collect

We collect limited information to operate our vending machines safely and effectively:

  • Camera Monitoring Data — The HAHA vending machine includes a built‑in camera that captures short video clips during and immediately after a purchase. This helps verify transactions, prevent theft, and ensure machine security.

  • Purchase Audit Data — The machine automatically records what items were selected, dispensed, or removed.

  • Payment Information — If you pay with a card or mobile wallet, the payment processor collects necessary transaction details. WALLYWAH LLC does not store full card numbers.

  • Technical Data — Device logs, error reports, and machine performance information.

We do not collect biometric data, facial recognition data, or any information used to identify you personally.

 

2. Why We Collect This Information

WALLYWAH LLC uses this data to:

  • Operate the vending machine and ensure items are dispensed correctly

  • Prevent fraud or theft

  • Maintain machine security

  • Improve product stocking and availability

  • Resolve transaction disputes

We do not use camera footage for marketing, advertising, or customer profiling.

 

3. How Long We Keep Your Data

  • Camera footage is stored for a short period (typically 7–30 days) unless needed for a security review.

  • Audit logs may be stored longer to help track inventory and machine performance.

  • Payment data is handled by the payment processor according to their policies.

 

4. Who We Share Information With

We only share data when necessary:

  • Payment processors (for completing your purchase)

  • Law enforcement (only if required by law or for verified security incidents)

  • HAHA Vending Systems (for machine maintenance or technical support)

We never sell customer data.

 

5. Your Choices & Rights

You may request:

  • Information about what data was collected

  • Deletion of camera footage related to your transaction (if still stored)

  • Clarification about how your data is used

Contact us at: privacy@wallywah.com

 

6. Security Measures

WALLYWAH LLC uses:

  • Encrypted storage for machine logs

  • Secure payment processing

  • Restricted access to camera footage

  • Regular audits of machine security

 

7. Changes to This Policy

We may update this policy as our vending technology evolves. The latest version will always be available on our website.

 

8. Contact Information

Email: wally@wallywah.com

Phone: (213) 973-2512

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